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Client SS8 Networks engineers mission-critical signaling solutions and service applications that provide continuity between traditional and next-generation communication networks. The world's most respected service providers leverage SS8 Networks' capabilities to realize the cost-saving and revenue-generating benefits of IP and other evolving network technologies.
Product As both a culmination of experience and vision, the ServiceController 3000 (SC3000) Series application servers represent the industry's best. Building on more than 20 years of telecommunications expertise, this advanced feature-rich product family delivers messaging, unified communications, short messaging, and other enhanced services. Plus, SS8 Networks is developing additional applications as part of its Interaction Suite (I-Suite) software.
Project The project provided a web application for subscribers to administer contact and reach information based on a variety of variables, including time of day, day of week, and more. Callers reached a particular subscriber using a single telephone number, ultimately ending up in the subscriber's mailbox if he or she is not available.
Built as an addition to the I-Suite Messenger and Agent applications, this application cleverly re-used existing call processing logic and rules already in place on the platform itself and presented them to a user as a completely different application.
Designed for deployment by service providers, the application was highly customizable through various properties and classes of service. Further customization was provided to the service provider using XML and XSLT transformations on data before presentation to the end user. Additional considerations were also necessary to ensure security of the mailbox from external intrusions.
The application was built to run on a number of available Java Servlet containers including Apache Tomact, IBM's WebSphere, and BEA's WebLogic. Built via Java technology, the application has been tested on a variety of industry-standard operating systems including Solaris and Windows.
Outcome This project was delivered on a very aggressive schedule to meet SS8's contractual and customer needs. It became part of the Interaction Suite application family.
